Education and Outreach

The ability to manage conflict and navigate difficult situations improves when we access effective dispute resolution tools and strategies.  The Office of the Ombuds offers training and educational opportunities tailored to your group's needs and unique situation.  Some topics we often cover include:

• Interest-based negotiation 
• Preparing for difficult conversations with coworkers
• Understanding antecedents and causes of conflict
• Implicit biases

Feel free to speak with an ombuds about how we can assist your group or department.